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Hidden Disabilities


Ealing Broadway has joined the Hidden Disabilities Sunflower Scheme, to support more than 10 million people living in the UK that have a hidden disability. The scheme is designed to help ensure Ealing Broadway is accessible to all visitors by raising awareness of the Hidden Disabilities Sunflower, which is used to discreetly indicate to people around the wearer that they may need additional support, help or a little more time.

Official Hidden Disabilities Sunflower lanyards will be available from the Management Office (on the first floor of the Oxford Road entrance lobby), and our team have all been trained to recognise the meaning behind the sunflower.

Some of our team have also received further bespoke training to help deepen their understanding of how they can better support customers with hidden disabilities.

If you’d like to find out more, or discuss our support further, please just get in touch on 02085 673 453 or use our contact form.

Accessible Parking
Disabled parking bays are located on the 1st floor of the car park, adjacent to the Library and further spaces are also available on floors 3 and 5 close to the Twin Tower passenger lifts.

Accessible Toilets
Accessible facilities are located on the ground floor of Oxford Road entrance lobby and are operated by a RADAR key.

Changing Places
There is a Changing Places facility located on the first floor of the Oxford Road entrance lobby.

Other Ways We Can Help

  • We are Dementia Friendly.
  • We have wheelchairs available.