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Toilets are located on Level 1 near the Management Office. For directions, please see Google Maps here. 

Our toilets are temporarily operating at reduced hours. These are:

  • Monday – Saturday: 9am - 5.30pm
  • Sunday: 11am – 5pm

A queue management system is being implemented to support social distancing.

Kiddy Rides

For your safety, our children's rides are temporarily unavailable. We'd like to thank you for your continued understanding and patience at this time.

Car washing

Our car washing service is temporarily unavailable. We'd like to thank you for your continued understanding and patience at this time.

Changing Places

There are further accessible toilets as well as a Changing Places facility located on the first floor, which can be accessed by the lift closest to the Accessible Toilets on the ground floor. For directions, please see Google Maps here.

Photo Booths

The PhotoMe machine is temporarily unavailable. We'd like to thank you for your continued understanding and patience at this time.

Accessible Toilets

Accessible toilet facilities are available on the ground floor on the Oxford Road entrance. For access, a radar key will be required. There are additional Accessible Toilets within the mens and womens toilets. For directions please see Google Maps here.


There are lifts available at Ealing Broadway. Lifts are located outside Tesco, at the Oak Road entrance and at Oxford Road entrance.

Ealing Broadway is wheelchair accessible at all entrances and four passenger lifts are provided to access Level 1 of the Ealing Broadway while three serve the upper car park levels. Blue badge spaces are located on Level 1 of the car park, adjacent to Decathlon and further spaces are available on Floors 3 and 5 close to the Twin Tower passenger lifts.

Baby Changing Facilities

Baby changing facilities are available within the mens and womens toilets. There are also baby feeding facilities in the woman’s toilets. For directions, please see Google Maps here. Baby changing facilities are also available within M&S.


A ChargeBox® facility is available at Ealing Broadway, so you can charge your mobile devices securely while you shop. This is located outside Broadway Court.

Car Parks

Ealing Broadway has spaces for over 600 cars from Monday to Friday and over 800 cars every weekend. The car park is open from 6am - 12 midnight and can be accessed from either Grove Road via St Mary's Road (opposite Ealing Green) or Windsor Road via Ealing Common.

Tariffs Monday - Sunday:
0-1 hour: £1.00
1-2 hours: £2.00
2-3 hours: £3.00
3-4 hours: £4.00
4-5 hours: £5.00
5-6 hours: £6.00
Over 6 hours and up to 24 hours: £12.00

Lost ticket charge: £12.00

Motorbikes are welcome in the dedicated motorbike park under the Grove Road car park entrance ramp.

Our car park has received the Park Mark, given by the Police to car parks that have achieved the standards of the Safer Parking Scheme, designed to reduce crime in car parks.

Please note that bank holiday’s follow the usual weekday tariff.


Cash Machines

Cash machines are available at the following locations on the ground floor: St. Saviour Mall (next to the Tesco exit), Oak Road Entrance (HSBC and Lloyds) and within M&S.

Click and Collect

Selected stores offer a Click and Collect service. See individual store listings for details.


Free Wi-Fi

Ealing Broadway offers free wifi to all of its customers.

Lost Property

Lost property enquiries can be directed to the Management Office located on Level 1 (adjacent to the toilets) or by calling 020 8567 3453