Facilities

There are lifts available at Ealing Broadway. Lifts are located outside Tesco, at the Oak Road entrance and at Oxford Road entrance.

Ealing Broadway is wheelchair accessible at all entrances and four passenger lifts are provided to access Level 1 of the Ealing Broadway while three serve the upper car park levels. Blue badge spaces are located on Level 1 of the car park, adjacent to Decathlon and further spaces are available on Floors 3 and 5 close to the Twin Tower passenger lifts.

Accessible toilet facilities are available on the ground floor at the Oxford Road entrance. For access, a radar key will be required. There are additional Accessible Toilets within the mens and womens toilets. For directions please see Google Maps.

Our toilets are operating at reduced hours. These are:

• Monday – Saturday: 10am - 5:30pm
• Sunday: 11am – 5pm

There is also a Changing Places facility located on the first floor of Oxford Road entrance lobby.

There are further accessible toilets as well as a Changing Places facility located on the first floor, which can be accessed by the lift closest to the Accessible Toilets on the ground floor. For directions, please see Google Maps.

Ealing Broadway has joined the Hidden Disabilities Sunflower Scheme, to support more than 10 million people living in the UK that have a hidden disability.

Official Hidden Disabilities Sunflower lanyards will be available from the Management Office (on the first floor of the Oxford Road entrance lobby), and our team have all been trained to recognise the meaning behind the sunflower.

For more information visit our Hidden Disabilities page.

Baby changing facilities are available within the mens and womens toilets. There are also baby feeding facilities in the woman’s toilets. For directions, please see Google Maps. Baby changing facilities are also available within M&S.

For your safety, our children's rides are temporarily unavailable. We'd like to thank you for your continued understanding and patience at this time.

Our car washing service is open as normal.

Cash machines are available at the following locations on the ground floor: St. Saviour Mall (next to the Tesco exit), Oak Road Entrance (HSBC and Lloyds) and within M&S.

The PhotoMe machine is temporarily unavailable. We'd like to thank you for your continued understanding and patience at this time.

Please note: The Bicycle & Scooter parking facility is currently closed.

Bicycle and scooter parking is available on the ground floor, in St.Saviour's Walk. For directions, please see Google Maps which shows the entrance from Town Square to St.Saviour's Walk. The unit is located next to Chantal Cafe.

The parking facility free to use and is accessible:

• Monday – Sunday: 6am - 10.30pm

The facility provides 48 bike spaces, 10 scooter spaces, folding bike lockers and a bicycle repair station.

The maximum period we permit the parking of bicycles or scooters is 48 hours.

Ealing Broadway has spaces for over 600 cars from Monday to Friday and over 800 cars every weekend. The car park is open from 6am - 10:30pm and can be accessed from either Grove Road via St Mary's Road (opposite Ealing Green) or Windsor Road via Ealing Common.

Tariffs Monday - Sunday:
0-1 hour: £1.00
1-2 hours: £2.00
2-3 hours: £3.00
3-4 hours: £4.00
4-5 hours: £5.00
5-6 hours: £6.00
Over 6 hours and up to 24 hours: £12.00

Lost ticket charge: £12.00

Motorbikes are welcome in the dedicated motorbike park under the Grove Road car park entrance ramp.

Our car park has received the Park Mark, given by the Police to car parks that have achieved the standards of the Safer Parking Scheme, designed to reduce crime in car parks.

Please note that bank holidays follow the usual weekday tariff.

Many of our stores offer Click & Collect.

Full list of stores offering this service.

Ealing Broadway offers free wifi to all of its customers.

Lost property enquiries can be directed to the Management Office located on Level 1 (adjacent to the toilets) or by calling 020 8567 3453

Accessible toilet facilities are available on the ground floor at the Oxford Road entrance. For access, a radar key will be required. There are additional Accessible Toilets within the mens and womens toilets. For directions please see Google Maps.

Our toilets are operating at reduced hours. These are:

• Monday – Saturday: 10am - 5:30pm
• Sunday: 11am – 5pm

There is also a Changing Places facility located on the first floor of Oxford Road entrance lobby.

There are further accessible toilets as well as a Changing Places facility located on the first floor, which can be accessed by the lift closest to the Accessible Toilets on the ground floor. For directions, please see Google Maps.

Toilets are located on Level 1 near the Management Office. For directions, please see Google Maps. 

Our toilets are operating at reduced hours. These will be:

• Monday – Saturday: 9am - 5.30pm
• Sunday: 11am – 5pm

Accessible facilities are located on the ground floor of Oxford Road entrance lobby and are operated by a RADAR key.

There is also a Changing Places facility located on the first floor of Oxford Road entrance lobby.