FAQs

What time does Ealing Broadway open? What time does Ealing Broadway close? What are Ealing Broadway opening times?

Ealing Broadway is open from 9am - 7pm on Monday to Saturday and 11am - 5pm on Sunday. Opening hours vary on bank holidays and during the Christmas period.

 

 

Ealing Broadway is open from 9am - 7pm on Monday to Saturday and 11am - 5pm on Sunday. Opening hours vary on bank holidays and during the Christmas period.

 

 

Does Ealing Broadway have a vistors code or code of conduct?

No, Ealing Broadway does not currently operate with an official code of conduct.

No, Ealing Broadway does not currently operate with an official code of conduct.

When is the car park open and how many spaces do you have? Are there disabled / parent and child spaces?

The car park is open from 6am until midnight.

The car park is open from 6am until midnight.

Parking is easy at Ealing Broadway Shopping Centre, with space for over 600 cars from Monday to Friday and over 800 cars every weekend. The car park can be reached from either Grove Road via St Mary’s Road (opposite Ealing Green) or Windsor Road via Ealing Common.

Disabled parking bays are located on the 1st floor of the car park, adjacent to the Library and further spaces are also available on floors 3 and 5 close to the Twin Tower passenger lifts. 

Car park tariffs Monday to Sunday:
0-1 hour: £1.00 
1-2 hours: £2.00 
2-3 hours: £3.00 
3-4 hours: £4.00 
4-5 hours: £5.00 
5-6 hours: £6.00 
over 6 hours and up to 24 hours £12.00

Lost ticket charge: £12.00 
  

What are the nearest transport links?

The centre is easily accessible by car, bus and train. There is a car park on-site and bus stops nearby. Ealing Broadway train station and underground station are only 5 minutes walk away.

The centre is easily accessible by car, bus and train. There is a car park on-site and bus stops nearby. Ealing Broadway train station and underground station are only 5 minutes walk away.

Does the site have Shopmobility facilities? Does Ealing Broadway hire mobility equipment? Can I hire a wheelchair? Are there any mobility scooters at Ealing Broadway?

Ealing Broadway is wheelchair accessible at all entrances and three passenger lifts are provided to access the 1st floor of the Ealing Broadway and the upper floors of car park. 

Ealing Broadway is wheelchair accessible at all entrances and three passenger lifts are provided to access the 1st floor of the Ealing Broadway and the upper floors of car park. 

Disabled parking bays are located on the 1st floor of the car park, adjacent to the Library and further spaces are also available on floors 3 and 5 close to the Twin Tower passenger lifts. 

Ealing Broadway also provides courtesy wheelchairs on request. The wheelchairs are available from the office on the 1st floor on a first-come-first-served basis. Customers wishing to phone in advance to pre-book a wheelchair can do so by contacting the centre on 020 8567 3453. 

All stores that are wheelchair accessible are identified by the disabled logo in the store guide.

Are there places to eat and drink?

Yes - we have a vast selection of places to eat and drink depending on your tastes. There are cafes and places to stop for a snack throughout the centre.

Yes - we have a vast selection of places to eat and drink depending on your tastes. There are cafes and places to stop for a snack throughout the centre.

Where are the toilets in Ealing Broadway? Are there disabled facilities? Are there disabled toilets in Ealing Broadway? Where are the disabled toilets in Ealing Broadway?

Toilets and baby change are located on the first floor accessed by Oxford Road entrance lobby (next to New Look).

Accessible facilities are located on the ground floor of Oxford Road entrance lobby and are operated by a RADAR key.

Toilets and baby change are located on the first floor accessed by Oxford Road entrance lobby (next to New Look).

Accessible facilities are located on the ground floor of Oxford Road entrance lobby and are operated by a RADAR key.

There is also a Changing Places facility located on the first floor of Oxford Road entrance lobby.

 

Does Ealing Broadway have any banks? Are there cash machines in Ealing Broadway? Where are the cash machines in Ealing Broadway?

Yes, Ealing Broadway has several banks. We have Barclays, HSBC and Lloyds TSB.

Yes, Ealing Broadway has several banks. We have Barclays, HSBC and Lloyds TSB. These are all shown on our Centre map (listed as a £ sign) which you can see by clicking here. There is also a free withdrawal cash machine outside Tesco Express, inside M&S and at each entrance of Ealing Broadway.

Are there baby changing / feeding facilities? What baby facilities are there at Ealing Broadway? Does Ealing Broadway have any baby changing facilities? Is there a parent and baby Room?

Yes – there are two baby change units in the women’s toilets and one in the men’s toilets located on the first floor of the Oxford Road entrance lobby. 

Yes – there are two baby change units in the women’s toilets and one in the men’s toilets located on the first floor of the Oxford Road entrance lobby. 

Are there any cash machines on site?

Yes - there are ATMs located near the entrances and inside Marks & Spencer

Yes - there are ATMs located near the entrances and inside Marks & Spencer

What should I do if I think I've lost something on site?

The management office is happy to help with lost property enquiries. It is located on the first floor of the Oxford Road entrance lobby and is also contactable by phone 24 hours a day on 020 8567 3453.

The management office is happy to help with lost property enquiries. It is located on the first floor of the Oxford Road entrance lobby and is also contactable by phone 24 hours a day on 020 8567 3453.

Where can I find out about job vacancies on site? Are there any jobs/vacancies in Ealing Broadway? Where can I find careers information for Ealing Broadway?

You can check out the latest job vacancies at Ealing Broadway on the 'Jobs' section of our website here. You can also contact the shops directly by popping in or phoning the store.

You can check out the latest job vacancies at Ealing Broadway on the 'Jobs' section of our website here. You can also contact the shops directly by popping in or phoning the store. Contact details for retailers are provided on the 'Shops' page.

 

 

Does Ealing Broadway have click and collect?

Various retailers offer a click and collect service. To see which stores offer this, please click here. 

Various retailers offer a click and collect service. To see which stores offer this, please click here. 

Where is the Management Office?

The Management Suite is located on first floor of the car park.

The Management Suite is located on first floor of the car park.

Does Ealing Broadway have any gift cards? Where can I get gift cards at Ealing Broadway?

Unfortunately, Ealing Broadway does not offer any gift cards for the centre.

Unfortunately, Ealing Broadway does not offer any gift cards for the centre. Individual retailers regularily offer gift cards, you can see the list of stores in Ealing Broadway by clicking here.

Does the centre have wifi? Does Ealing Broadway have Wifi? Is Wifi free at Ealing Broadway?

Yes - Ealing Broadway provides a wifi service to all visitors. This is available throughout the centre.

Yes - Ealing Broadway provides a wifi service to all visitors. This is available throughout the centre.

What's on at Ealing Broadway? What events are on at Ealing Broadway? Is there any entertainment at Ealing Broadway?

For upcoming events at Ealing Broadway, stay updated via Facebook and our newsletter.

For upcoming events at Ealing Broadway, stay updated via Facebook and our newsletter. You can sign up to our newsletter by clicking this link.  You can also keep up-to-date by liking us on Facebook.

Is there a store / mall guide or map online? Can I download a store guide online?

See our centre map by clicking here. You can download this by clicking 'Download the map' on the top left handside of the map.

See our centre map by clicking here. You can download this by clicking 'Download the map' on the top left handside of the map.

Are dogs allowed in the centre?

No animals are allowed in the centre except for Assistance Dogs.

No animals are allowed in the centre except for Assistance Dogs.

What shops / brands / stores are at Ealing Broadway?

You can see our vast range of shops, cafes and restaurants by clicking here. Some of our stores include M&S, Argos, Boots and H&M. 

You can see our vast range of shops, cafes and restaurants by clicking here. Some of our stores include M&S, Argos, Boots and H&M. 

What women's / men's /fashion shops are at Ealing Broadway?

You can see our vast range of shops, cafes and restaurants by clicking here. Some of our stores include M&S, H&M, JD Sports and River Island.

You can see our vast range of shops, cafes and restaurants by clicking here. Some of our stores include M&S, H&M, JD Sports and River Island.

Are there disabled changing facilities at Ealing Broadway?

 Accessible facilities are located on the ground floor of Oxford Road entrance lobby and are operated by an intercom to the secuirty office. There is also a Changing Places facility located on the frist floor of Oxford Road entrance lobby.

 Accessible facilities are located on the ground floor of Oxford Road entrance lobby and are operated by an intercom to the secuirty office. There is also a Changing Places facility located on the frist floor of Oxford Road entrance lobby.

Can I hire a pushchair or buggy at Ealing Broadway?

No, unfortunately we do not currently offer this service at Ealing Broadway.

No, unfortunately we do not currently offer this service at Ealing Broadway.

Are there places to warm a baby bottle at Ealing Broadway? Is there anywhere to warm a babys bottle? Does Ealing Broadway have bottle warming facilities?

Unofrtunately we do not offer this facility at Ealing Broadway. However, some cafes or restaurants may provide this service, please check with them directly.

Unofrtunately we do not offer this facility at Ealing Broadway. However, some cafes or restaurants may provide this service, please check with them directly.

Is there anywhere where I can feed my baby? Are there any baby nursing facilities

Yes, there is a baby feeding room within the ladies toilets located on the first floor of the Oxford Road entrance lobby. 

Yes, there is a baby feeding room within the ladies toilets located on the first floor of the Oxford Road entrance lobby. 

What family / childrens facilities are there at Ealing Broadway? Are there childrens play areas?

There are no play park within the centre. However, there are local parks no more than a 10 minute walk and are perfect for an afternoon stroll or play after some shopping. 

There are no play park within the centre. However, there are local parks no more than a 10 minute walk and are perfect for an afternoon stroll or play after some shopping. 

Are there child friendly / safe areas in Ealing Broadway? Is there a creche at Ealing Broadway?

We do not currently have a creche at Ealing Broadway. However, there are local parks no more than a 10 minute walk and are perfect for an afternoon stroll or play after some shopping. 

We do not currently have a creche at Ealing Broadway. However, there are local parks no more than a 10 minute walk and are perfect for an afternoon stroll or play after some shopping. 

What entertainment is there at Ealing Broadway? Is there a cinema at Ealing Broadway? What are the cinema times?

We do not have a cinema at Ealing Broadway. For upcoming events at Ealing Broadway, stay updated via Facebook and our newsletter.

We do not have a cinema at Ealing Broadway. For upcoming events at Ealing Broadway, stay updated via Facebook and our newsletter. You can sign up to our newsletter by clicking this link.  You can also keep up-to-date by liking us on Facebook.

 

Are there any post boxes in Ealing Broadway?

There are currently no post boxes in the centre.

There are currently no post boxes in the centre.

Is there a business lounge at Ealing Broadway? Can I hire a meeting room at Ealing Broadway?

There are two photobooths located at Ealing Broadway. One is located at the Oak Road Entrance (oposite the Sky Stall and Footlocker)and one is on level 1, near the public toilets.

There are two photobooths located at Ealing Broadway. One is located at the Oak Road Entrance (oposite the Sky Stall and Footlocker)and one is on level 1, near the public toilets.

Is there a business lounge at Ealing Broadway? Can I hire a meeting room at Ealing Broadway?

Whilst Ealing Broadway does not have any meeting rooms for hire within the centre, we have partnered with Storey. 

Whilst Ealing Broadway does not have any meeting rooms for hire within the centre, we have partnered with Storey. 

Storey is a new type of flexible workspace created for ambitious and growing businesses which opened at International House in 2017. It is just four minutes walk from Ealing Broadway, and you can find out more by clicking here.

Are there any phone or ipad charging facilities?

We offer a 30 minute free change service which has adapters for most kinds of electronic devices. You can access these free change lockers out side Tesco Express.

We offer a 30 minute free change service which has adapters for most kinds of electronic devices. You can access these free change lockers out side Tesco Express.

Are there any police or security at Ealing Broadway?

Ealing Broadway is under 24 hour CCTV and secuirty supervision. If you have any concerns, please call 020 8567 3453. 

  

Ealing Broadway is under 24 hour CCTV and secuirty supervision. If you have any concerns, please call 020 8567 3453. 

  

Does Ealing Broadway have any first aid facilities? Where are the first aid facilities at Ealing Broadway?

For First aid, contact Centre Management and security straight away on: 0203 841 6455. They are first aid trained and can provide access to a resting place.

For First aid, contact Centre Management and security straight away on: 0203 841 6455. They are first aid trained and can provide access to a resting place.

Where can I find the managements office at Ealing Broadway? Is there a lost property office? Is there a help desk or customer service point?

The Centre Management office is located on level one of Ealing Broadway. Follow signs for the toilets and go straight down the corridoor. The Centre Management is on the right just before the fire doors to the car park.

The Centre Management office is located on level one of Ealing Broadway. Follow signs for the toilets and go straight down the corridoor. The Centre Management is on the right just before the fire doors to the car park.

Is there a quiet room in Ealing Broadway? Where are the quiet room facilities?

We currently do not offer this service. However, the Library (soon to re-open in 2019) would provide a perfect quiet space.

We currently do not offer this service. However, the Library (soon to re-open in 2019) would provide a perfect quiet space.

Can I get to Ealing Broadway by Public Transport? What bus routes go to Ealing Broadway? How do I get to Ealing Broadway?

The centre is easily accessible by car, bus and train. There is a car park on-site and many bus stops nearby. Ealing Broadway overground station and underground (Central and Disctrict line) station are only 5 minutes walk away.

The centre is easily accessible by car, bus and train. There is a car park on-site and many bus stops nearby. Ealing Broadway overground station and underground (Central and Disctrict line) station are only 5 minutes walk away. Ealing Broadway is also going to be on the Queen Elizabeth Line (opening Summer 2019).

Are there any lockers available at Ealing Broadway?

No, we do not have this facility at Ealing Broadway.

No, we do not have this facility at Ealing Broadway.

Is there a bike route to get to Ealing Broadway?

All of the local roads have cycle lanes to get to Ealing Broadway by bike. There are also bike locking stations at the centre which are under CCTV.

All of the local roads have cycle lanes to get to Ealing Broadway by bike. There are also bike locking stations at the centre which are under CCTV.

Can I get a train to Ealing Broadway?

The centre is easily accessible by car, bus and train. There is a car park on-site and many bus stops nearby. Ealing Broadway overground station and underground (Central and Disctrict line) station are only 5 minutes walk away.

The centre is easily accessible by car, bus and train. There is a car park on-site and many bus stops nearby. Ealing Broadway overground station and underground (Central and Disctrict line) station are only 5 minutes walk away. Ealing Broadway is also going to be on the Queen Elizabeth Line (opening Summer 2019).

How to I get to Ealing Broadway by car? Get me directions for Ealing Broadway by car

The car park can be accessed via Grove Road or Windsor Road.

The car park can be accessed via Grove Road or Windsor Road. Ealing Broadway car park is sign-postedᅠupon reaching the town centre. Please use the postcode W5 5LH to bring you to the car park entrance. Alternatively you can plan your route to Ealing Broadway using Google Map via this link.

Does Ealing Broadway have disable parking? Where are the disabled parking spaces at Ealing Broadway?

Disabled parking bays are located on the 1st floor of the car park, adjacent to the Library and further spaces are also available on floors 3 and 5 close to the Twin Tower passenger lifts. 

The car park is open from 6am until midnight.

Disabled parking bays are located on the 1st floor of the car park, adjacent to the Library and further spaces are also available on floors 3 and 5 close to the Twin Tower passenger lifts. 

The car park is open from 6am until midnight.

Parking is easy at Ealing Broadway Shopping Centre, with space for over 600 cars from Monday to Friday and over 800 cars every weekend. The car park can be reached from either Grove Road via St Mary’s Road (opposite Ealing Green) or Windsor Road via Ealing Common.

Car park tariffs Monday to Sunday:

0-1 hour: £1.00 
1-2 hours: £2.00 
2-3 hours: £3.00 
3-4 hours: £4.00 
4-5 hours: £5.00 
5-6 hours: £6.00 
over 6 hours and up to 24 hours £12.00

Lost ticket charge: £12.00 

Is car parking free at Ealing Broadway? How much is car parking at Ealing Broadway?

Car park tariffs Monday to Sunday:
0-1 hour: £1.00
1-2 hours: £2.00
2-3 hours: £3.00
3-4 hours: £4.00
4-5 hours: £5.00
5-6 hours: £6.00
over 6 hours and up to 24 hours £12.00

Car park tariffs Monday to Sunday:
0-1 hour: £1.00
1-2 hours: £2.00
2-3 hours: £3.00
3-4 hours: £4.00
4-5 hours: £5.00
5-6 hours: £6.00
over 6 hours and up to 24 hours £12.00

Lost ticket charge: £12.00 

Does Ealing Broadway have family / children parking bays? Where are the family / children parking spaces at Ealing Broadway?

Yes, there are family parking bays available on level 3 and 5 of the car park.

Yes, there are family parking bays available on level 3 and 5 of the car park.

Are there spaces for large vehicles / vans / motorhomes /coaches to park at Ealing Broadway?

There is a 1.98 metres height restriction on all car park entrances at Ealing Broadway.

There is a 1.98 metres height restriction on all car park entrances at Ealing Broadway.

What time does the car parks open? What time does the car parks close?

 The car park is open from 6am until 12pm, Monday to Sunday.

 The car park is open from 6am until 12pm, Monday to Sunday.

Is there a car wash at Ealing Broadway?

There is a car wash available on levels 3, 4 and 5 of the car park.

There is a car wash available on levels 3, 4 and 5 of the car park.

Does Ealing Broadway have secure bike / bicycle parking? Where is the bicycle parking in Ealing Broadway?

There is bicycle parking available on the exterior of the Centre. 

There is bicycle parking available on the exterior of the Centre. 

Does Ealing Broadway have any electric car charging point?

No, unfortunately Ealing Broadway does not offer this facility. 

No, unfortunately Ealing Broadway does not offer this facility. 

Does Ealing Broadway have secure motorbike / motorcycle parking? Where is the motorbike parking in Ealing Broadway?

There is motorcycle parking available underneith the Grove entrance (under the ramp).

There is motorcycle parking available underneith the Grove entrance (under the ramp).

Do Ealing Broadway provide staff car parking facilities?

The Centre offers paid parking spaces for staff of the occcupiers at Ealing Broadway. For more information, contact: info@ealingbroadwayshopping.co.uk

The Centre offers paid parking spaces for staff of the occcupiers at Ealing Broadway. For more information, contact: info@ealingbroadwayshopping.co.uk

What restaurants are available at Ealing Broadway? What food & drink facilities are there?

From coffee and a catch up to a wine and dine, you can always find something at Ealing Broadway.

From coffee and a catch up to a wine and dine, you can always find something at Ealing Broadway. Choose from our great restaurants and cafes including Limeyard, Turtle Bay, Wagamama, Wasabi, itsu, M&S Café, Chantal, Mama Mia, D'licious, Leondias, Auntie Annes and Bubble Magik.

What type of restaurants are there in Ealing Broadway? What time do the restaurants close?

From coffee and a catch up to a wine and dine, you can always find something at Ealing Broadway.

From coffee and a catch up to a wine and dine, you can always find something at Ealing Broadway. Choose from our great restaurants and cafes including Limeyard, Turtle Bay, Wagamama, Wasabi, itsu, M&S Café, Chantal, Mama Mia, D'licious, Leondias, Auntie Annes and Bubble Magik. For opening times, please see individual websites for details.

 

What fast food restaurants are there at Ealing Broadway?

There are currently no fast food chains at Ealing Broadway. However, most of the restaurants and cafes offer takeaway.

There are currently no fast food chains at Ealing Broadway. However, most of the restaurants and cafes offer takeaway.

General opening hours

Monday
09:00
-
19:00
Tuesday
09:00
-
19:00
Wednesday
09:00
-
19:00
Thursday
09:00
-
19:00
Friday
09:00
-
19:00
Saturday
09:00
-
19:00
Sunday
11:00
-
17:00

Additional Information

Ealing Broadway Store opening times may vary. Food and leisure will be open later – please check retailer websites for further details.

 

Please note that some retailers may vary from these times.

Search below for the shop details or view the full list of retailers

Getting here

Ealing Broadway
Ealing
London
W5 5JY
020 8567 3453
  • Car

    Ealing Broadway car park is sign-postedᅠupon reaching the town centre. The car park can be accessed via Grove Road or Windsor Road. Please use the specific postcode W5 5BL to bring you to the car park entrance. View car park rates and opening times here. To open Google maps, please click here.

  • Train

    Fast and frequent trains run from Paddington to Ealing Broadway where the high speed service heads west to Slough, Reading and Oxford. Approximate travel time from Paddington to Ealing Broadway is 10 minutes. You can find further information on the train service here.

    By Tube

    Take the Central or District line from central London to Ealing Broadway. The Centre is just a two minute walk from the station. The Piccadilly line serves South Ealing station. For more information visit Transport for London. 

  • Bus

    Ealing Broadway is on regular bus routes which pass close to the entrance to the Centre. You can catch the 83, 207, 427, 607, N207 services on The Broadway towardsᅠHanwell to the west and Acton, or Hanger Lane East and North. The 65 stops on the High street towards Brentford. You can find out more information on the bus services here.

  • Bike

    Ealing Broadway has 45 spaces for bicycles. Located at Grove Road, St. Saviours Walk, and Grove Road car park entrance next to Explore Learning.

Accessibility

There are lifts available at Ealing Broadway. Lifts are located outside Tesco, at the Oak Road entrance and at Oxford Road entrance.

Ealing Broadway is wheelchair accessible at all entrances and four passenger lifts are provided to access Level 1 of the Ealing Broadway while three serve the upper car park levels. Blue badge spaces are located on Level 1 of the car park, adjacent to the Library and further spaces are available on Floors 3 and 5 close to the Twin Tower passenger lifts.

Shopmobility is located on Level 1 of the car park. The office is on the right-hand side of the Windsor entrance and is within a few seconds of the blue badge spaces. Here you can hire manual and powered wheelchairs as well as power scooters to use within the Centre and Town Square.

Opening times: Monday, Wednesday and Friday: 10am-6pm

Tuesday and Thursday: 10am-3pm

Saturday: 10am-4pm

Sunday: CLOSED

Bank holidays: CLOSED

For more information, click here or call 020 8579 1724

 

Facilities

Accessible toilet facilities are available on the ground floor on the Oxford Road entrance. For access, a radar key will be required. There are additional Accessible Toilets within the mens and womens toilets. For directions please see Google Maps here.

Baby changing facilities are available within the mens and womens toilets. There are also baby feeding facilities in the woman’s toilets. For directions, please see Google Maps here. Baby changing facilities are also available within M&S.

Ealing Broadway has spaces for over 600 cars from Monday to Friday and over 800 cars every weekend. The car park is open from 6am - 12 midnight and can be accessed from either Grove Road via St Mary's Road (opposite Ealing Green) or Windsor Road via Ealing Common.

Tariffs Monday - Sunday:
0-1 hour: £1.00
1-2 hours: £2.00
2-3 hours: £3.00
3-4 hours: £4.00
4-5 hours: £5.00
5-6 hours: £6.00
Over 6 hours and up to 24 hours: £12.00

Lost ticket charge: £12.00

Motorbikes are welcome in the dedicated motorbike park under the Grove Road car park entrance ramp.

Our car park has received the Park Mark, given by the Police to car parks that have achieved the standards of the Safer Parking Scheme, designed to reduce crime in car parks.

Please note that bank holiday’s follow the usual weekday tariff.

 

Cash machines are available at the following locations on the ground floor: St. Saviour Mall (next to the Tesco exit), Oak Road Entrance (HSBC and Lloyds) and within M&S.

There are further accessible toilets as well as a Changing Places facility located on the first floor, which can be accessed by the lift closest to the Accessible Toilets on the ground floor. For directions, please see Google Maps here.

A ChargeBox® facility is available at Ealing Broadway, so you can charge your mobile devices securely while you shop. This is located outside Broadway Court.

Ealing Broadway offers free wifi to all of its customers.

Toilets are located on Level 1 near the Management Office. For directions, please see Google Maps here.

Services

The Car Wash Company are located on Level 4 of the car park, offering a wide range of wash and valet services.

In-store
Selected stores offer a Click and Collect service. See individual store listings for details.

 

Lost property enquiries can be directed to the Management Office located located on Level 1 (adjacent to the toilets) or by calling 020 8567 3453

Download centre map