FAQs

The car park is open from 6am until 10:30pm.

Parking is easy at Ealing Broadway Shopping Centre, with space for over 600 cars from Monday to Friday and over 800 cars every weekend. The car park can be reached from either Grove Road via St Mary’s Road (opposite Ealing Green) or Windsor Road via Ealing Common.

Disabled parking bays are located on the 1st floor of the car park, adjacent to the Library and further spaces are also available on floors 3 and 5 close to the Twin Tower passenger lifts. 

Car park tariffs Monday to Sunday:
0-1 hour: £1.00 
1-2 hours: £2.00 
2-3 hours: £3.00 
3-4 hours: £4.00 
4-5 hours: £5.00 
5-6 hours: £6.00 
over 6 hours and up to 24 hours £12.00

Lost ticket charge: £12.00 

There is a 1.98 metres height restriction on all car park entrances at Ealing Broadway.

The Centre offers paid parking spaces for staff of the occcupiers at Ealing Broadway. For more information, contact: info@ealingbroadwayshopping.co.uk

No, unfortunately Ealing Broadway does not offer this facility. 

Accessible parking bays are located on the 1st floor of the car park, adjacent to the Library and further spaces are also available on floors 3 and 5 close to the Twin Tower passenger lifts. 

The car park is open from 6am until midnight.

Parking is easy at Ealing Broadway Shopping Centre, with space for over 600 cars from Monday to Friday and over 800 cars every weekend. The car park can be reached from either Grove Road via St Mary’s Road (opposite Ealing Green).

Car park tariffs Monday to Sunday:

0-1 hour: £1.00 
1-2 hours: £2.00 
2-3 hours: £3.00 
3-4 hours: £4.00 
4-5 hours: £5.00 
5-6 hours: £6.00 
over 6 hours and up to 24 hours £12.00

Lost ticket charge: £12.00 

Yes, there are family parking bays available on level 3 and 5 of the car park.

There is indoor bicycle parking available in St.Saviour's Walk.

There is motorcycle parking available underneath the Grove entrance (under the ramp).

Car park tariffs Monday to Sunday:
0-1 hour: £1.00
1-2 hours: £2.00
2-3 hours: £3.00
3-4 hours: £4.00
4-5 hours: £5.00
5-6 hours: £6.00
over 6 hours and up to 24 hours £12.00

Lost ticket charge: £12.00 

 The car park is open from 6am until Midnight, Monday to Sunday.

We’ve made some changes to our car parks to help maintain social distancing. 

In line with government guidance, we are recommending that visitors consider wearing a face covering in our centre. More information can be found on the Government website.

We want everyone to feel safe and comfortable visiting us and we have other measures in place to help, including hand sanitising stations and enhanced cleaning regimes, particularly around key touchpoints.

In line with government guidance, we are recommending that visitors consider wearing a face covering in our centre. More information can be found on the Government website.

We want everyone to feel safe and comfortable visiting us and we have other measures in place to help, including hand sanitising stations and enhanced cleaning regimes, particularly around key touchpoints.

We want everyone to feel safe and comfortable visiting us.

In line with government guidance, we are recommending that visitors consider wearing a face covering in our centre, get tested if they have Covid-19 symptoms, and stay at home if positive. More information can be found on the Government website.

We also have other measures in place to help keep everyone safe:

• We have hand sanitising stations available to use, and our retailers are encouraging contactless payments where possible
• We’re asking everyone to be considerate of others and mindful of personal space
• We have enhanced cleaning regimes in place, particularly around key touchpoints

If you feel unwell and have coronavirus symptoms, we ask you to think about others and follow the Government’s guidelines on testing.

We’d like to say a huge thank you to all of our visitors and colleagues for continuing to help keep each other safe.

Accessible facilities are located on the ground floor of Oxford Road entrance lobby and are operated by an intercom to the security office. There is also a Changing Places facility located on the first floor of Oxford Road entrance lobby.

Accessible parking bays are located on the 1st floor of the car park, adjacent to the Library and further spaces are also available on floors 3 and 5 close to the Twin Tower passenger lifts. 

The car park is open from 6am until midnight.

Parking is easy at Ealing Broadway Shopping Centre, with space for over 600 cars from Monday to Friday and over 800 cars every weekend. The car park can be reached from either Grove Road via St Mary’s Road (opposite Ealing Green).

Car park tariffs Monday to Sunday:

0-1 hour: £1.00 
1-2 hours: £2.00 
2-3 hours: £3.00 
3-4 hours: £4.00 
4-5 hours: £5.00 
5-6 hours: £6.00 
over 6 hours and up to 24 hours £12.00

Lost ticket charge: £12.00 

Ealing Broadway is wheelchair accessible at all entrances and three passenger lifts are provided to access the 1st floor of the Ealing Broadway and the upper floors of car park. 

Disabled parking bays are located on the 1st floor of the car park, adjacent to the Library and further spaces are also available on floors 3 and 5 close to the Twin Tower passenger lifts. 

Ealing Broadway also provides courtesy wheelchairs on request. The wheelchairs are available from the office on the 1st floor on a first-come-first-served basis. Customers wishing to phone in advance to pre-book a wheelchair can do so by contacting the centre on 020 8567 3453. 

All stores that are wheelchair accessible are identified by the disabled logo in the store guide.

We currently do not offer this service. However, the Library would provide a perfect quiet space.

The car park is open from 6am until 10:30pm.

Parking is easy at Ealing Broadway Shopping Centre, with space for over 600 cars from Monday to Friday and over 800 cars every weekend. The car park can be reached from either Grove Road via St Mary’s Road (opposite Ealing Green) or Windsor Road via Ealing Common.

Disabled parking bays are located on the 1st floor of the car park, adjacent to the Library and further spaces are also available on floors 3 and 5 close to the Twin Tower passenger lifts. 

Car park tariffs Monday to Sunday:
0-1 hour: £1.00 
1-2 hours: £2.00 
2-3 hours: £3.00 
3-4 hours: £4.00 
4-5 hours: £5.00 
5-6 hours: £6.00 
over 6 hours and up to 24 hours £12.00

Lost ticket charge: £12.00 

Toilets and baby change are located on the first floor accessed by Oxford Road entrance lobby.

Our toilets are operating at reduced hours. These are:

• Monday – Saturday: 9am - 5.30pm
• Sunday: 11am – 5pm

Accessible facilities are located on the ground floor of Oxford Road entrance lobby and are operated by a RADAR key.

There is also a Changing Places facility located on the first floor of Oxford Road entrance lobby.

Yes – there are two baby change units in the women’s toilets and one in the men’s toilets located on the first floor of the Oxford Road entrance lobby. 

We do not currently have a creche at Ealing Broadway. However, there are local parks no more than a 10 minute walk and are perfect for an afternoon stroll or play after some shopping. 

Unfortunately we do not offer this facility at Ealing Broadway. However, some cafes or restaurants may provide this service, please check with them directly.

No, unfortunately we do not currently offer this service at Ealing Broadway.

Yes, there are family parking bays available on level 3 and 5 of the car park.

Yes, there is a baby feeding room within the ladies toilets located on the first floor of the Oxford Road entrance lobby. 

There are no play park within the centre. However, there are local parks no more than a 10 minute walk and are perfect for an afternoon stroll or play after some shopping. 

No, we do not have this facility at Ealing Broadway.

There are currently no post boxes in the centre.

We want your Ealing Broadway experience online to be as great as your experience when you visit us. We’d love for you to get involved with our Twitter, Facebook and Instagram pages but we also need to make sure these are safe, friendly and respectful places so we have a few guidelines to make sure this happens:

1. No hate speech or bullying: we want to make sure everyone feels safe and bullying of any kind isn’t allowed. Any user posting abusive, offensive, racist, discriminatory, sexually explicit or indecent, or other comments that could cause harm towards others, will have their posts removed from our channels. If further posts are made, users will be banned and blocked from our channels.

2. Be kind and courteous. We want to create a welcoming environment on our social media platforms so let’s treat everyone with respect. Any posts that contain threatening, swearing, intimidating or violent language or an incitement to violence or disturbance will be removed. Your profile may also be shared with centre security and/or law enforcement.

3. No promotions or spam. Any unauthorised promotions for third party products or services or infringement of third-party intellectual property, privacy, and/or publicity rights aren’t allowed and will be removed from the Page.

4. Speak the truth: We want to hear about your honest experience at Ealing Broadway but please avoid any false, fraudulent or misleading claims that may damage the reputation of the centre and/or the people who work here.

Our social channels encourage our community of shoppers and visitors at Ealing Broadway to openly discuss experiences in, or directly surrounding, the centre but it should be noted that unless the post has come from our official account, posts and comments do not represent the views of Ealing Broadway.

Our social media channels are monitored daily during regular working hours (9.00am -5.30pm) and we will respond to any direct messages as soon as possible. Out of hours and weekend monitoring covers critical and emergency situations but we will always respond as soon as possible to any enquiries.

If you do have any questions relating to Ealing Broadway, further information can be found on our FAQs page.

Whilst there is no formal code of conduct we expect all visitors to behave in a manner that does not detract from the convenience and enjoyment of others who visit or work there. Ealing Broadway is private property and British Land reserves the right to refuse admission or require persons to leave if necessary.

Unfortunately, Ealing Broadway does not offer any gift cards for the centre. Individual retailers regularily offer gift cards.

List of stores in Ealing Broadway.

Dogs are welcome in the outdoor areas at  Ealing Broadway, but should be kept on a lead. 

The policy within our stores varies, however, and so we recommend checking directly to see if they welcome dogs inside. 

For upcoming events at Ealing Broadway, stay updated via Facebook and our newsletter.  You can also keep up-to-date by liking us on Facebook.

You can check out the latest job vacancies at Ealing Broadway on the 'Jobs' section of our website. You can also contact the shops directly by popping in or phoning the store. Contact details for retailers are provided on the Shops page.

Yes - there are ATMs located near the entrances and inside Marks & Spencer

Ealing Broadway is under 24 hour CCTV and secuirty supervision. If you have any concerns, please call 020 8567 3453. 

Yes, Ealing Broadway has several banks. We have Barclays, HSBC and Lloyds TSB. These are all shown on our centre map (listed as a £ sign). There is also a free withdrawal cash machine outside Tesco Express, inside M&S and at each entrance of Ealing Broadway.

For First aid, contact Centre Management and security straight away on: 0203 841 6455. They are first aid trained and can provide access to a resting place.

Various retailers offer Click and Collect.

List of retailers that offer a Click & Collect service.

Ealing Broadway does not currently offer Wi-fi access for customers. We apologise for any inconvenience.

Whilst Ealing Broadway does not have any meeting rooms for hire within the centre, we have partnered with Storey. 

Storey is a new type of flexible workspace created for ambitious and growing businesses which opened at International House in 2017. It is just four minutes walk from Ealing Broadway.

Yes-Our car washing service is currently open.

The management office is happy to help with lost property enquiries. It is located on the first floor of the Oxford Road entrance lobby and is also contactable by phone 24 hours a day on 020 8567 3453.

The Centre Management office is located on level one of Ealing Broadway. Follow signs for the toilets and go straight down the corridor. The Centre Management is on the right just before the fire doors to the car park.

The Management Suite is located on first floor of the car park.

Yes, we have plenty of great places to eat and drink here at Ealing Broadway. We have 11 cafes and restaurants, with some offering outdoor dining options as well as indoor. Visit our Food & Drink section. 

The returns policies of each retailer will vary, so please check with them directly.

See our centre map. You can download this by clicking 'Download the map' on the top left handside of the map.

There are currently no fast food chains at Ealing Broadway. However, most of the restaurants and cafes offer takeaway.

From coffee and a catch up to a wine and dine, you can always find something at Ealing Broadway. Choose from our great restaurants and cafes including Limeyard, Turtle Bay, Wagamama, Wasabi, itsu, M&S Café, Chantal, Mama Mia, D'licious, Leondias, Auntie Annes and Bubble Magik.

You can see our vast range of shops, cafes and restaurants by clicking here. Some of our stores include M&S, Argos, Boots and H&M. 

We have a vast range of shops, cafes and restaurants. Some of our stores include M&S, H&M, JD Sports and River Island.

List of stores at Ealing Broadway.

Accessible facilities are located on the ground floor of Oxford Road entrance lobby and are operated by an intercom to the security office. There is also a Changing Places facility located on the first floor of Oxford Road entrance lobby.

Toilets and baby change are located on the first floor accessed by Oxford Road entrance lobby.

Our toilets are operating at reduced hours. These are:

• Monday – Saturday: 9am - 5.30pm
• Sunday: 11am – 5pm

Accessible facilities are located on the ground floor of Oxford Road entrance lobby and are operated by a RADAR key.

There is also a Changing Places facility located on the first floor of Oxford Road entrance lobby.

The centre is easily accessible by car, bus and train. There is a car park on-site and many bus stops nearby. Ealing Broadway overground station and underground (Central and Disctrict line) station are only 5 minutes walk away. Ealing Broadway is also on the Queen Elizabeth Line.

The centre is easily accessible by car, bus and train. There is a car park on-site and many bus stops nearby. Ealing Broadway overground station and underground (Central and District line) station are only 5 minutes walk away. Ealing Broadway is also on the Queen Elizabeth Line.

All of the local roads have cycle lanes to get to Ealing Broadway by bike. There are also bike locking stations at the centre which are under CCTV.

The centre is easily accessible by car, bus and train. There is a car park on-site and bus stops nearby. Ealing Broadway train station and underground station are only 5 minutes walk away.