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What tier / local Covid alert is Ealing Broadway in?

Ealing Broadway is located in a Tier 2 / High local Covid alert level area.

We have extra measures in place to help everyone have a safe and enjoyable visit.

Find out more here.

What safety measures are in place in response to the coronavirus outbreak?

The wellbeing of our colleagues and customers is our number one priority, and so we’ve introduced extra measures to help everyone have a safe and enjoyable visit. These include enhanced cleaning regimes, particularly of key touchpoints.

Find out more here.

Can I travel to visit Ealing Broadway?

The Government is advising those living in Tier 2 / High local Covid alert level areas to reduce the number of journeys made where possible.

Do I have to wear a face mask when visiting?

Yes. You must wear a face covering at all times, unless you are fully seated in a designated dining area or are exempt for medical reasons. This is a legal requirement.

What time does the car parks open? What time does the car parks close?

 The car park is open from 6am until 10:30pm, Monday to Sunday.

When is the car park open and how many spaces do you have? Are there disabled / parent and child spaces?

The car park is open from 6am until 10:30pm.

Parking is easy at Ealing Broadway Shopping Centre, with space for over 600 cars from Monday to Friday and over 800 cars every weekend. The car park can be reached from either Grove Road via St Mary’s Road (opposite Ealing Green) or Windsor Road via Ealing Common.

Disabled parking bays are located on the 1st floor of the car park, adjacent to the Library and further spaces are also available on floors 3 and 5 close to the Twin Tower passenger lifts. 

Car park tariffs Monday to Sunday:
0-1 hour: £1.00 
1-2 hours: £2.00 
2-3 hours: £3.00 
3-4 hours: £4.00 
4-5 hours: £5.00 
5-6 hours: £6.00 
over 6 hours and up to 24 hours £12.00

Lost ticket charge: £12.00 

Is car parking free at Ealing Broadway? How much is car parking at Ealing Broadway?

Car park tariffs Monday to Sunday:
0-1 hour: £1.00
1-2 hours: £2.00
2-3 hours: £3.00
3-4 hours: £4.00
4-5 hours: £5.00
5-6 hours: £6.00
over 6 hours and up to 24 hours £12.00

Lost ticket charge: £12.00 

Where are the toilets in Ealing Broadway? Are there disabled facilities? Are there disabled toilets in Ealing Broadway? Where are the disabled toilets in Ealing Broadway?

Toilets and baby change are located on the first floor accessed by Oxford Road entrance lobby.

Our toilets are operating at reduced hours. These are:

  • Monday – Saturday: 9am - 5.30pm
  • Sunday: 11am – 5pm

Accessible facilities are located on the ground floor of Oxford Road entrance lobby and are operated by a RADAR key.

There is also a Changing Places facility located on the first floor of Oxford Road entrance lobby.

Is there a car wash at Ealing Broadway?

Our car washing service is temporarily unavailable. We'd like to thank you for your continued understanding and patience at this time.

What family / childrens facilities are there at Ealing Broadway? Are there childrens play areas?

There are no play park within the centre. However, there are local parks no more than a 10 minute walk and are perfect for an afternoon stroll or play after some shopping. 

For your safety, our children's rides are temporarily unavailable. We'd like to thank you for your continued understanding and patience at this time.

What fast food restaurants are there at Ealing Broadway?

There are currently no fast food chains at Ealing Broadway. However, most of the restaurants and cafes offer takeaway.

What type of restaurants are there in Ealing Broadway? What time do the restaurants close?

From coffee and a catch up to a wine and dine, you can always find something at Ealing Broadway. Choose from our great restaurants and cafes including Limeyard, Turtle Bay, Wagamama, Wasabi, itsu, M&S Café, Chantal, Mama Mia, D'licious, Leondias, Auntie Annes and Bubble Magik. For opening times, please see individual websites for details.

 
What restaurants are available at Ealing Broadway? What food & drink facilities are there?

From coffee and a catch up to a wine and dine, you can always find something at Ealing Broadway. Choose from our great restaurants and cafes including Limeyard, Turtle Bay, Wagamama, Wasabi, itsu, M&S Café, Chantal, Mama Mia, D'licious, Leondias, Auntie Annes and Bubble Magik.

Do Ealing Broadway provide staff car parking facilities?

The Centre offers paid parking spaces for staff of the occcupiers at Ealing Broadway. For more information, contact: info@ealingbroadwayshopping.co.uk

Does Ealing Broadway have any electric car charging point?

No, unfortunately Ealing Broadway does not offer this facility. 

Does Ealing Broadway have secure motorbike / motorcycle parking? Where is the motorbike parking in Ealing Broadway?

There is motorcycle parking available underneith the Grove entrance (under the ramp).

Does Ealing Broadway have secure bike / bicycle parking? Where is the bicycle parking in Ealing Broadway?

There is bicycle parking available on the exterior of the Centre. 

Are there spaces for large vehicles / vans / motorhomes /coaches to park at Ealing Broadway?

There is a 1.98 metres height restriction on all car park entrances at Ealing Broadway.

Does Ealing Broadway have disable parking? Where are the disabled parking spaces at Ealing Broadway?

Disabled parking bays are located on the 1st floor of the car park, adjacent to the Library and further spaces are also available on floors 3 and 5 close to the Twin Tower passenger lifts. 

The car park is open from 6am until midnight.

Parking is easy at Ealing Broadway Shopping Centre, with space for over 600 cars from Monday to Friday and over 800 cars every weekend. The car park can be reached from either Grove Road via St Mary’s Road (opposite Ealing Green) or Windsor Road via Ealing Common.

Car park tariffs Monday to Sunday:

0-1 hour: £1.00 
1-2 hours: £2.00 
2-3 hours: £3.00 
3-4 hours: £4.00 
4-5 hours: £5.00 
5-6 hours: £6.00 
over 6 hours and up to 24 hours £12.00

Lost ticket charge: £12.00 

How to I get to Ealing Broadway by car? Get me directions for Ealing Broadway by car

The car park can be accessed via Grove Road or Windsor Road. Ealing Broadway car park is sign-postedᅠupon reaching the town centre. Please use the postcode W5 5LH to bring you to the car park entrance. Alternatively you can plan your route to Ealing Broadway using Google Map via this link.

Is there a bike route to get to Ealing Broadway?

All of the local roads have cycle lanes to get to Ealing Broadway by bike. There are also bike locking stations at the centre which are under CCTV.

Can I get a train to Ealing Broadway?

The centre is easily accessible by car, bus and train. There is a car park on-site and many bus stops nearby. Ealing Broadway overground station and underground (Central and Disctrict line) station are only 5 minutes walk away. Ealing Broadway is also going to be on the Queen Elizabeth Line (opening Summer 2019).

Are there child friendly / safe areas in Ealing Broadway? Is there a creche at Ealing Broadway?

We do not currently have a creche at Ealing Broadway. However, there are local parks no more than a 10 minute walk and are perfect for an afternoon stroll or play after some shopping. 

Can I get to Ealing Broadway by Public Transport? What bus routes go to Ealing Broadway? How do I get to Ealing Broadway?

The centre is easily accessible by car, bus and train. There is a car park on-site and many bus stops nearby. Ealing Broadway overground station and underground (Central and Disctrict line) station are only 5 minutes walk away. Ealing Broadway is also going to be on the Queen Elizabeth Line (opening Summer 2019).

Are there any lockers available at Ealing Broadway?

No, we do not have this facility at Ealing Broadway.

Where can I find the managements office at Ealing Broadway? Is there a lost property office? Is there a help desk or customer service point?

The Centre Management office is located on level one of Ealing Broadway. Follow signs for the toilets and go straight down the corridoor. The Centre Management is on the right just before the fire doors to the car park.

Is there a quiet room in Ealing Broadway? Where are the quiet room facilities?

We currently do not offer this service. However, the Library (soon to re-open in 2019) would provide a perfect quiet space.

Does Ealing Broadway have any first aid facilities? Where are the first aid facilities at Ealing Broadway?

For First aid, contact Centre Management and security straight away on: 0203 841 6455. They are first aid trained and can provide access to a resting place.

Are there any police or security at Ealing Broadway?

Ealing Broadway is under 24 hour CCTV and secuirty supervision. If you have any concerns, please call 020 8567 3453. 

 
Are there any phone or ipad charging facilities?

We offer a 30 minute free change service which has adapters for most kinds of electronic devices. You can access these free change lockers out side Tesco Express.

Is there a business lounge at Ealing Broadway? Can I hire a meeting room at Ealing Broadway?

Whilst Ealing Broadway does not have any meeting rooms for hire within the centre, we have partnered with Storey. 

Storey is a new type of flexible workspace created for ambitious and growing businesses which opened at International House in 2017. It is just four minutes walk from Ealing Broadway, and you can find out more by clicking here.

Are there any post boxes in Ealing Broadway?

There are currently no post boxes in the centre.

Can I hire a pushchair or buggy at Ealing Broadway?

No, unfortunately we do not currently offer this service at Ealing Broadway.

Is there anywhere where I can feed my baby? Are there any baby nursing facilities

Yes, there is a baby feeding room within the ladies toilets located on the first floor of the Oxford Road entrance lobby. 

Are there places to warm a baby bottle at Ealing Broadway? Is there anywhere to warm a babys bottle? Does Ealing Broadway have bottle warming facilities?

Unofrtunately we do not offer this facility at Ealing Broadway. However, some cafes or restaurants may provide this service, please check with them directly.

Are there disabled changing facilities at Ealing Broadway?

 Accessible facilities are located on the ground floor of Oxford Road entrance lobby and are operated by an intercom to the secuirty office. There is also a Changing Places facility located on the frist floor of Oxford Road entrance lobby.

What women's / men's /fashion shops are at Ealing Broadway?

You can see our vast range of shops, cafes and restaurants by clicking here. Some of our stores include M&S, H&M, JD Sports and River Island.

What shops / brands / stores are at Ealing Broadway?

You can see our vast range of shops, cafes and restaurants by clicking here. Some of our stores include M&S, Argos, Boots and H&M. 

Is there a store / mall guide or map online? Can I download a store guide online?

See our centre map by clicking here. You can download this by clicking 'Download the map' on the top left handside of the map.

Does Ealing Broadway have any gift cards? Where can I get gift cards at Ealing Broadway?

Unfortunately, Ealing Broadway does not offer any gift cards for the centre. Individual retailers regularily offer gift cards, you can see the list of stores in Ealing Broadway by clicking here.

What's on at Ealing Broadway? What events are on at Ealing Broadway? Is there any entertainment at Ealing Broadway?

For upcoming events at Ealing Broadway, stay updated via Facebook and our newsletter. You can sign up to our newsletter by clicking this link.  You can also keep up-to-date by liking us on Facebook.

Does Ealing Broadway have click and collect?

Various retailers offer a Click & Collect service - See which stores offer this service.

Does Ealing Broadway have any banks? Are there cash machines in Ealing Broadway? Where are the cash machines in Ealing Broadway?

Yes, Ealing Broadway has several banks. We have Barclays, HSBC and Lloyds TSB. These are all shown on our Centre map (listed as a £ sign) which you can see by clicking here. There is also a free withdrawal cash machine outside Tesco Express, inside M&S and at each entrance of Ealing Broadway.

Does Ealing Broadway have a vistors code or code of conduct?

Whilst there is no formal code of conduct we expect all visitors to behave in a manner that does not detract from the convenience and enjoyment of others who visit or work there. Ealing Broadway is private property and British Land reserves the right to refuse admission or require persons to leave if necessary.

Are dogs allowed in the centre?

No animals are allowed in the centre except for Assistance Dogs.

Are there any cash machines on site?

Yes - there are ATMs located near the entrances and inside Marks & Spencer

Does the centre have wifi? Does Ealing Broadway have Wifi? Is Wifi free at Ealing Broadway?

Yes - Ealing Broadway provides a wifi service to all visitors. This is available throughout the centre.

What are the nearest transport links?

The centre is easily accessible by car, bus and train. There is a car park on-site and bus stops nearby. Ealing Broadway train station and underground station are only 5 minutes walk away.

Does the site have Shopmobility facilities? Does Ealing Broadway hire mobility equipment? Can I hire a wheelchair? Are there any mobility scooters at Ealing Broadway?

Ealing Broadway is wheelchair accessible at all entrances and three passenger lifts are provided to access the 1st floor of the Ealing Broadway and the upper floors of car park. 

Disabled parking bays are located on the 1st floor of the car park, adjacent to the Library and further spaces are also available on floors 3 and 5 close to the Twin Tower passenger lifts. 

Ealing Broadway also provides courtesy wheelchairs on request. The wheelchairs are available from the office on the 1st floor on a first-come-first-served basis. Customers wishing to phone in advance to pre-book a wheelchair can do so by contacting the centre on 020 8567 3453. 

All stores that are wheelchair accessible are identified by the disabled logo in the store guide.

Are there baby changing / feeding facilities? What baby facilities are there at Ealing Broadway? Does Ealing Broadway have any baby changing facilities? Is there a parent and baby Room?

Yes – there are two baby change units in the women’s toilets and one in the men’s toilets located on the first floor of the Oxford Road entrance lobby. 

Where can I find out about job vacancies on site? Are there any jobs/vacancies in Ealing Broadway? Where can I find careers information for Ealing Broadway?

You can check out the latest job vacancies at Ealing Broadway on the 'Jobs' section of our website here. You can also contact the shops directly by popping in or phoning the store. Contact details for retailers are provided on the 'Shops' page.

 

 

Where is the Management Office?

The Management Suite is located on first floor of the car park.

What should I do if I think I've lost something on site?

The management office is happy to help with lost property enquiries. It is located on the first floor of the Oxford Road entrance lobby and is also contactable by phone 24 hours a day on 020 8567 3453.

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