There are lifts available at Ealing Broadway. Lifts are located outside Tesco, at the Oak Road entrance and at Oxford Road entrance.

Ealing Broadway is wheelchair accessible at all entrances and four passenger lifts are provided to access Level 1 of the Ealing Broadway while three serve the upper car park levels. Blue badge spaces are located on Level 1 of the car park, adjacent to the Library and further spaces are available on Floors 3 and 5 close to the Twin Tower passenger lifts.

Shopmobility is located on Level 1 of the car park. The office is on the right hand side of the Windsor entrance and is within a few seconds of the blue badge spaces. Here you can hire manual and powered wheelchairs as well as power scooters to use within the Centre and Town Square.

Opening times: Monday, Wednesday and Friday – 10am-6pm.
Tuesday and Thursday – 10am-3pm
Saturday – 10am-4pm
Sunday – CLOSED
Please note, Shopmobility is closed on Sundays and Bank Holidays. Contact 020 8579 1724.

For more helpful information, please see the Ealing Centre for Independent Living by clicking this link.

Accessible toilet facilities are available on the ground floor on the Oxford Road entrance. For access, a radar key will be required. There are additional Accessible Toilets within the mens and womens toilets. For directions please see Google Maps here.

Baby changing facilities are available within the mens and womens toilets. There are also baby feeding facilities in the woman’s toilets. For directions, please see Google Maps here. Baby changing facilities are also available within M&S.

Ealing Broadway has spaces for over 600 cars from Monday to Friday and over 800 cars every weekend. The car park is open from 6am - 12 midnight and can be accessed from either Grove Road via St Mary's Road (opposite Ealing Green) or Windsor Road via Ealing Common.

Tariffs Monday - Sunday:
0-1 hour: £1.00
1-2 hours: £2.00
2-3 hours: £3.00
3-4 hours: £4.00
4-5 hours: £5.00
5-6 hours: £6.00
Over 6 hours and up to 24 hours: £12.00

Lost ticket charge: £12.00

Motorbikes are welcome in the dedicated motorbike park under the Grove Road car park entrance ramp.

Our car park has received the Park Mark, given by the Police to car parks that have achieved the standards of the Safer Parking Scheme, designed to reduce crime in car parks.

Please note that bank holiday’s follow the usual weekday tariff.

Cash machines are available at the following locations on the ground floor: St. Saviour Mall (next to the Tesco exit), Oak Road Entrance (HSBC and Lloyds) and within M&S.

There are further accessible toilets as well as a Changing Places facility located on the first floor, which can be accessed by the lift closest to the Accessible Toilets on the ground floor. For directions, please see Google Maps here.

A ChargeBox® facility is available at Ealing Broadway, so you can charge your mobile devices securely while you shop. This is located outside Broadway Court.

Ealing Broadway offers free wifi to all of its customers.

Toilets are located on Level 1 near the Management Office. For directions, please see Google Maps here.

The Car Wash Company are located on Level 4 of the car park, offering a wide range of wash and valet services.

In-store
Selected stores offer a Click and Collect service. See individual store listings for details.

Lost property enquiries can be directed to the Management Office located located on Level 1 (adjacent to the toilets) or by calling 020 8567 3453