Senior Sales Assistant

Vacancy closes: 
Saturday 31 March 2018

Senior Sales Assistant  - Ealing Broadway - Full Time
 Customer service is at the heart of everything we do here at Cath Kidston. Our customers love to shop with us, they know we brighten up their day with our witty prints and quintessentially British designs. Our Senior Sales Assistants are such a big part of making sure this happens – creating a welcoming, family atmosphere in store. We see our Senior Sales as an intrinsic part of our store teams – from helping to train and develop newer members of the team to becoming more commercial and driving sales on our shop floor.
We are excited to be looking for Senior Sales Assistant for a pop up store we have recently opened in Ealing Broadway. This is a 9 month fixed term contracts, working 37.5 hours a week.
KEY RESPONSIBILITIES 

  • Setting a great example for our Sales Team, being a Cath Ambassador, being true to our values and setting high standards in store
  • Being proud of your outstanding product knowledge, sharing this with our customers and motivating our Sales Teams to be in the know to help drive sales
  • Help our customers to feel at home in our stores, offering fantastic levels of customer service and keeping our store standards high – we want to wow our customers!
  • Supporting our Sales Assistants with their learning, using our fantastic in store tools e.g. ‘Best in Show’, coaching and helping your team to be the best they can be
  • Understanding our store KPIS and how to drive them instore
  • Working closely with our management team to make sure our store runs smoothly, having a great understanding our how our in-store processes work, stepping in to help where needed
  •  

ABOUT YOU
 We want every customer who comes into store to feel welcomed and part of the Cath Kidston family so you will need to be passionate about fantastic customer service, just as we are! You will be confident and have a natural warmth in your approach to both customers and your team. You will need to have experience of coaching and supporting a team so previous supervisory experience is a must. Joining us as a Senior Sales is your first step to taking on some real responsibility instore – using your knowledge to drive sales and service, we want to see the difference you can make! In return you can be sure you will have all the training you need to be a key part of our store teams. Learning from your Manager you will quickly become part of our Cath family.

 

How to apply: 
https://app.jobvite.com/j?cj=oJe55fwR&s=Ealing_Broadway

General opening hours

Monday
09:00
-
19:00
Tuesday
09:00
-
19:00
Wednesday
09:00
-
19:00
Thursday
09:00
-
19:00
Friday
09:00
-
19:00
Saturday
09:00
-
19:00
Sunday
11:00
-
17:00

Additional Information

Store opening times may vary. Food andleisure will be open later – please check retailer websites for further details.

Please note that some retailers may vary from these times.

Search below for the shop details or view the full list of retailers

Getting here

Ealing Broadway Shopping
Ealing
London
W5 5JY
020 8567 3453
  • Car

    Ealing Broadway car park is sign-postedᅠupon reaching the town centre. The car park can be accessed via Grove Road or Windsor Road. Please use the postcode W5 5LH to bring you to the car park entrance. View car park rates and opening times here.

  • Train

    Fast and frequent trains run from Paddington to Ealing Broadway where the high speed service heads west to Slough, Reading and Oxford. Approximate travel time from Paddington to Ealing Broadway is 10 minutes. You can find further information on the train service here.

    By Tube

    Take the Central or District line from central London to Ealing Broadway. The shopping centre is just a two minute walk from the station. The Piccadilly line serves South Ealing station. For more information visit Transport for London. 

  • Bus

    Ealing Broadway is on regular bus routes which pass close to the entrance to the Centre. You can catch the 83, 207, 427, 607, N207 services on The Broadway towardsᅠHanwell to the west and Acton, or Hanger Lane East and North. The 65 stops on the High street towards Brentford. You can find out more information on the bus services here.

Accessibility

There are lifts available at Ealing Broadway. Lifts are located outside Tesco, at the Oak Road entrance and at Oxford Road entrance.

Ealing Broadway is wheelchair accessible at all entrances and four passenger lifts are provided to access Level 1 of the Ealing Broadway while three serve the upper car park levels. Blue badge spaces are located on Level 1 of the car park, adjacent to the Library and further spaces are available on Floors 3 and 5 close to the Twin Tower passenger lifts.

Shopmobility is on Level 1 within the car park near the Windsor Road entrance, under the ramp leading to Level 2 and a few seconds away from the blue badge spaces. Here you can hire manual and powered wheelchairs as well as powered scooters to use within the shopping centre and Ealing town centre.

Opening times: Mon - Fri, 10am - 6pm, Sat, 10am - 4pm. 
Please note, Shopmobility is closed on Sundays and Bank Holidays. Contact 020 8579 1724.

 

Facilities

Accessible toilet facilities are available on the ground floor next to the Oxford Road entrance to Ealing Broadway. There are further accessible toilets located on the first floor, which can be accessed by the Oxford Road entrance lift.

Baby changing facilities are available at our customer toilets located on the ground floor by the Oxford Road entrance as well as within the men's and women's toilets. Baby changing facilities are also available within M&S.

Ealing Broadway has spaces for over 600 cars from Monday to Friday and over 800 cars every weekend. The car park is open from 6am - 12 midnight and can be accessed from either Grove Road via St Mary's Road (opposite Ealing Green) or Windsor Road via Ealing Common.

Tariffs Monday - Sunday:
0-1 hour: £1.00
1-2 hours: £2.00
2-3 hours: £3.00
3-4 hours: £4.00
4-5 hours: £5.00
5-6 hours: £6.00
Over 6 hours and up to 24 hours: £12.00

Lost ticket charge: £12.00

Motorbikes are welcome in the dedicated motorbike park under the Grove Road car park entrance ramp.

Our car park has received the Park Mark, given by the Police to car parks that have achieved the standards of the Safer Parking Scheme, designed to reduce crime in car parks.

Please note that bank holiday’s follow the usual weekday tariff.

 

Cash machines are available at the following locations on the ground floor: St. Saviour Mall (next to the Tesco exit), Oak Road Entrance (HSBC and Lloyds), High Street (Royal Bank of Scotland) and within M&S.

A ChargeBox® facility is available at Ealing Broadway, so you can charge your mobile devices securely while you shop. This is located in St Saviour Mall (close to the Tesco exit). 

Ealing Broadway offers free wifi to all of its customers.

Toilets are located on the first floor above the Oxford Road entrance.

Services

The Car Wash Company are located on Level 4 of the car park, offering a wide range of wash and valet services.

In-store
Selected stores offer a Click and Collect service. See individual store listings for details.

Doddle
Doddle is now open, offering convenient shopping at its best. Shop online and collect your order at a time that suits you. You can also send parcels in less than 5 minutes.
Doddle is located on the Lower Lever near to the Oak Road entrance to the Centre.

Lost property enquiries can be directed to the Management Office located on Level 1 of Oxford Road entrance lobby or by calling 020 8567 3453