As an Assistant Manager, you’ll oversee all the daily functions of your store, including selling, coaching, recruiting, merchandising, and performing maintenance and inventory control. You’ll be juggling the sales plan, customer service needs, sales associate training, and organisational tasks to meet each day’s goals and dynamic challenges.
Passionate, intuitive, and trustworthy
Communicative and knowledgeable
Organized and detail-oriented
Skilled at analytical thinking and retail math
GCSE’s or equivalent
Previous experience in customer service and retail is preferred
Previous managerial experience is preferred
The job requires you to be on your feet most of the day.
Luxottica is an Equal Opportunity Employer and we are committed to a diverse and inclusive work environment.
THE SMALL PRINT
This job description is not an exhaustive list of duties and the post holder will be required to undertake any other reasonable duties discussed and directed by their line manager.
The Ideal Assistant Manager
We know that passion leads to results. Luxottica employees love what they do, and provide legendary service to match. As an Assistant Manager, you’ll be expected to:
Set store sales and profitability goals, flawlessly executing plans to achieve them
Be an ambassador for the Luxottica Brand
Create a meaningful customer experience that converts to sales
Know the product inside and out and stay fresh with new merchandise, trends and competitive activity
Be an expert on every aspect of your store
THINKS STRATEGICALLY AND ACTS DECISIVELY
We want motivated, quick thinkers with loads of entrepreneurial spirit. At Luxottica, we know that superior results come from independent, self-starting people who are ready to dive into leadership responsibilities and think on their feet. As an Assistant Manager, you’ll be trusted to:
Be highly energetic and comfortable taking the lead in new situations
Be a critical thinker, ready to make fast decisions and use good judgment
LIVES THE LUXOTTICA CULTURE
We service, sell and coach – all day, every day. Learning from the best is part of the job, and every interaction is an opportunity to help others think critically and grow the selling skills of the team. You’ll be handpicking the next great Luxottica sales people by networking and building a portfolio of potential new hires. You’ll be responsible for providing training and coaching necessary to help the team grow into sales superstars.
BUILDS RELATIONSHIPS AND COMMUNICATES EFFECTIVELY
Do you love conversation and constant communication and making great recommendations? Are you great at coordinating and motivating people to perform on the job. As an Assistant Manager you’ll:
Develop lasting rapport with customers
Build strong mentorships with the associates you select and train
Have open and honest relationships with your management team
Be an expert at providing trusted, reliable service to customers, consistently carrying sales from start to finish
If you are interested in applying for this role please send an email to firstname.lastname@example.org with an up to date CV and covering letter detailing your suitability for the role.